The success of hotels is a concept measured by customer satisfaction. If you will examine the ambitious hotels that have made a brand with their name around the world, you will see that these hotels offer quality service and memorable places with different concepts to their customers. Because it has a multifunctional structure, there are many different places in hotels. These spaces can be roughly divided into 2 parts:
1-Social activity areas that the majority of customers can use at the same time,
- Lobby
- Restaurant
- Movie theaters
- Pools
- Sports facilities
- Bars
- Outdoor activity areas
2-Places customized for the customer
- Hotel rooms
- Private spa-saunas
- Small-scale pools
…
One of the examples of the space, “lobby” is the area where customers have their first interaction with the hotel. The interior architectural design of the lobby should determine in advance the general concept of the hotel and the quality of the services that will be offered.
Before starting the hotel design, a connection should be established between the customer base and the hotel operator. Having processed this connection in a healthy way in its design, the hotel will develop on more solid foundations in the coming years. At least a 5-6-year business plan for the hotel should be drawn up in the design plans. The developments that have occurred globally, the hotel bed capacity, target customer base, etc. factors should be taken into consideration for these 5-6 years
SOCIAL AREAS
Depending on the location of the hotel, the list of main social activities may vary. For example, in the provinces located by the sea, solutions are offered such as, hotels with pools, outdoor seating areas, private beaches, etc. Thus, factors that are readily available near the hotel can be integrated into the hotel as a social activity. In hotels where winter tourism is active, there are hot water pools, private jacuzzis in the snowy area, ski facilities, etc. the fields are solved.
LOBBY
The first introductory place of a hotel is the lobby. Customers get their first experience about the hotel in this area where they check in to the hotel. with the general concept of the hotel; winter gratuities, aquariums, exhibition areas, atriums in large sizes following seating areas, work areas, etc. that appeal to the target user audience can be resolvable. As it addresses the customers, the design decisions should be made for the hotel employees to do their jobs in an uninterrupted manner. Customer and employee circulation lines should be analyzed, and management room, secretary, group room, meeting room, employee rest room, etc. space solutions should be planned.
EATING AND DRINKING AREAS
Depending on the capacity of the hotel, the dining and drinking areas, which will serve perhaps hundreds of people, consisting of a wide scale.
Restaurant
Open buffet
Boutique cafe
Bar
Brunch
Etc.
In these areas, a luxurious and at the same time high-quality service that can meet the customer capacity should be provided. Areas, where customers can have a comfortable time, should be created. At the same time, it should be ensured that employee circulation and the connection of technical units do not conflict with customer circulation.
HOTEL ROOMS
The target audience characteristics are very important in hotel room designs. If there is a concept that is formed due to the location of the hotel, it should be considered which target audience this concept will be more effective for. It may not be very possible to make hotel rooms like a “home” for customers. Because the concept of a hotel room evokes the meaning of “temporary space” for the user. But no matter how temporary it is, it is necessary to design a “safe and comfortable” space for the user. Although most customers have been in the hotel for a while, they do not spend much time in the hotel rooms, special solutions for users will increase the quality of the hotel by keeping customer satisfaction high.
At the design stage, hotel rooms are usually made as type rooms. Several selected types of rooms are duplicated according to the intended customer capacity and connected by a circulation corridor. The customer who will use the room may get the feeling that the rooms are always the same. This is a very normal user psychology. But in essence, at the first steps of the design stage, the types of rooms vary with the factors such as;
1-concept
2-number of people
3-disabled individual designs
etc.
KEEP UP WITH TECHNOLOGY
In hotel rooms, it is necessary to make sure that the customers' connection with the technological network is uninterrupted. The target customer capacity of the hotel should be analyzed in detail. Design solutions should keep up with the technological innovations of our time should be offered. Like, such a powerful and sufficient Internet network throughout the hotel, a TV with current channels and shows, sockets with fast charging, etc.
THE DUO OF COLOR AND TEXTURE
When we look at the interior architectural designs of the space, we can see that the perception of space changes according to the use of color and texture. Therefore, the colors and textures in the room's interior;
1-according to the concept
2-according to the desired effect to be created on the user
3-according to effective-aesthetic-economic factors
Should be selected. By ensuring that different textures work in harmony in the room, you can offer users a warmer and more natural environment. Interior architectural designs made by choosing colors and textures suitable for your hotel concept will be more successful throughout the hotel.
CORRIDORS
The corridors connecting the hotel rooms are the places with circulation percentages above 60%. In this case, taking into account the user capacity, it should be ensured that the necessary space, user axes, customer-employee personnel axes, easy availability of rooms-auxiliary factors, and safe solutions for young users are made.
It is thought that not much attention is paid to their details, but if the customer can easily find the room to stay in and navigate to the necessary places with auxiliary signs, etc. easier and more effective finishes can be achieved. Customers who reach what they want more easily will benefit from the hotel services more easily and will be more satisfied with the experience they have gained.
HOTEL CORES
Speaking of circulation areas, hotel cores(elevator-stair areas) is an important zone in the functioning of the hotel. It should be ensured that the clients can move in these parts without interruption. In the elevator design, the location of the elevator, the space characteristics around it, and the desired maximum capacity are among the important factors. The core design should first be functional and be able to perform its function without interruption, and then it should be an aesthetic space for the user.
For your hotel interior architecture projects, you can get help from Ankara Riva Interior Architecture with its designs that appeal to trending interior architecture styles. Together with our team, we bring new perspectives to your living spaces with our aesthetic and effective applications. Since 2006, we have been turning the projects you have in mind into a reality with our happy customer portfolio, good design, and correct applications.